Customer Service Associate
Employment type
Full-time
Work setting
On-site
Location
Onaga, KS
Schedule
Day shift
Posted
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Job overview
The Customer Service Associate role is an onsite position based in Onaga, KS. Compensation is not specified for this role, which supports the Mainstar Trust customer service team in managing self-directed retirement accounts. This role exists to provide high-quality support to accountholders and representatives. The associate is responsible for processing transactions, maintaining account records, and utilizing database systems to ensure accurate and efficient service delivery.
What you'll do
- Assisting accountholders and representatives via telephone, inputting new accounts, providing ongoing account maintenance, and utilizing Trust Accounting systems to process transactions.
What we're looking for
- Skills & competencies
- full-timeonaga kscustomer servicemainstar trustonsiteday shiftno degree requiredentry leveladministrativefinancial services
- Work arrangement
- Weekend coverage required
Why this role
Hybrid schedule eligibility after training.
About the employer
MTC Holding Corporation is hiring for this role. Industry: International, Secondary Market, and All Other Nondepository Credit Intermediation. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- International, Secondary Market, and All Other Nondepository Credit Intermediation
- Occupation code
- 43-4051.00
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Listing ID: 83c3172f-e9d8-4f00-b019-8a6fd16c35ae