Customer Relationship Manager

Job overview

The Customer Relationship Manager is an onsite role based in Mount Rainier, MD, supporting a federal customer with a salary range of $131,300 to $237,350 per year. This position supports the Law Enforcement and Litigation Portfolio by managing operational tasks and coordinating across various teams to ensure mission success. This role exists to manage day-to-day operations, prioritize tasks, and interface with senior customer leadership. The manager oversees a multidisciplinary team, handles personnel actions, and ensures financial performance targets are met while maintaining high standards of service delivery.

What you'll do

• Oversee relationship with federal customer
• serve as single point of contact
• manage complex projects
• lead multidisciplinary team
• manage budgets and financial targets
• ensure KPI compliance
• contribute to proposals.

What we're looking for

Skills & competencies

full-time

day shift

mount rainier md

leidos

project management

itsm

servicenow

federal customer

onsite

management

$131k-$237k

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive compensation, Health and Wellness programs, Income Protection, Paid Leave, Retirement.

Why this role

Requires DOJ Public Trust clearance eligibility and experience in operational IT environments.

About the employer

Leidos is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.