Dental Call Center Representative
Employment type
Full-time
Work setting
On-site
Location
Fort Lauderdale, FL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Dental Call Center Representative role is an onsite position based in Fort Lauderdale, FL. Compensation is not specified in the job posting, and this role supports the Patient Service Team at Sage Dental, a leading Dental Support Organization in the Southeast. This role exists to provide exceptional patient support by managing high-volume inbound and outbound communications. The representative is responsible for scheduling appointments, addressing patient inquiries, and maintaining accurate records to ensure a seamless and patient-centric experience.
What you'll do
- Handle high-volume inbound and outbound calls
- schedule appointments using Dentrix/Dolphin
- collect insurance information
- respond to webchat queries
- document issues and resolutions
- meet department goals
- adhere to HIPAA regulations.
What we're looking for
- Skills & competencies
- full-timeday shiftfort lauderdale flsage dentalcustomer servicecall centerdentalhealthcarepatient supportonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical Insurance, 401(k), Vision, PTO
Why this role
Growth opportunity, 2-week training program, Spanish fluency is a plus.
About the employer
Sage Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of Dentists
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 83bc7d86-b5f8-4637-a4da-61ea49efa86e