Customer Service and Sales Representative

Job overview

The Customer Service and Sales Representative role is onsite in Durham, North Carolina. The stated salary range is $50,000–$70,000 per year. The position supports North Carolina Farm Bureau Insurance’s work serving the Durham community with insurance solutions. The representative assists customers, answers insurance questions, schedules appointments, and follows up with clients and leads. Training and customer support help the agency build relationships, educate customers about products, and manage day-to-day office needs.

What you'll do

• Welcome and assist customers by phone, email, and in person
• build relationships with new and existing customers
• answer questions about insurance needs
• schedule appointments and follow up with clients and leads
• learn insurance products and educate customers on options
• support customer service, sales, and office needs
• maintain accurate records
• participate in training and professional development.

What we're looking for

Skills & competencies

customer service and sales representative

insurance

customer support

sales

appointment scheduling

durham nc

nc farm bureau insurance

full-time

$50k–$70k/year

training and development

licensing support

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, advancement opportunity, paid time off, and training and development.

Why this role

No insurance experience is required; training and mentorship are provided, with licensing support for qualified candidates.

About the employer

NC Farm Bureau Insurance is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.