Part-Time Hotel Front Desk Agent

Job overview

The Part-Time Hotel Front Desk Agent role is onsite in Charlotte, North Carolina. Compensation is not specified. The agent serves as a primary guest contact at Days Inn Charlotte Northlake.

What you'll do

• Welcome and register guests
• process check-ins and checkouts, payments, and billing
• handle reservations and guest requests or complaints
• answer hotel-service questions and provide directions
• operate front desk software and hotel phones
• maintain room and account records and a balanced cash drawer
• coordinate room-status updates with housekeeping
• and follow safety and brand standards.

What we're looking for

Skills & competencies

hotel front desk agent

part-time

guest services

check-in and checkout

reservations

billing

front desk software

charlotte nc

days inn charlotte northlake

friday and saturday 3 p.m.–11 p.m.

saturday and sunday 7 a.m.–3 p.m.

hotel operations

Work arrangement

• Weekend coverage required

Why this role

The posting lists Friday and Saturday, 3 p.m.–11 p.m., and/or Saturday and Sunday, 7 a.m.–3 p.m. It calls for flexibility with schedules and assignments.

About the employer

Days Inn Charlotte Northlake is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.