Client Support Representative — West Plains, MO

Job overview

The Client Support Representative role is described as hybrid/remote, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. CST. Pay is $15 per hour. Parmele Disability Advocates supports clients navigating the Social Security Disability process and says its legal team has helped more than 61,000 individuals obtain disability benefits. The representative serves as a primary contact and liaison among clients, the Social Security Administration, and internal teams. The role helps keep cases moving and clients informed through empathetic communication, accurate records, deadline monitoring, and administrative support.

What you'll do

• Respond to client questions and concerns
• communicate with the Social Security Administration about case status
• collect and maintain client information
• monitor case timelines and deadlines
• prepare correspondence and case documents
• collaborate with attorneys, case managers, and support staff
• perform administrative tasks
• maintain confidentiality and follow firm policies.

What we're looking for

Skills & competencies

client support representative

client service

social security disability

case support

client communication

case documentation

hybrid/remote

monday–friday

west plains mo

parmele disability advocates

$15/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• employer-paid life insurance
• employee assistance program
• 401(k) with employer contributions
• paid time off and company holidays
• professional development
• wellness resources.

Why this role

The posting describes hybrid/remote work and flexible work-from-home options.

About the employer

Parmele Disability Advocates is hiring for this role. Industry: All Other Legal Services. Sector: 54.