Customer Service Manager, State Farm Agent Team

Job overview

The Customer Service Manager, State Farm Agent Team role is onsite in Plano, TX, and pays $55,000–$90,000 per year. The role supports Darin McCullough’s State Farm agency in delivering customer experiences and meeting agency goals. The manager helps coordinate office policies and customer service operations, builds customer relationships, responds to insurance inquiries, and educates customers about coverage options through needs-based reviews. The role contributes to agency operations and the delivery of insurance and financial services to the community.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers about insurance options through needs-based reviews
• help maintain an office equipped to meet customer needs and market relevant products.

What we're looking for

Skills & competencies

full-time

plano tx

darin mccullough state farm agent

customer service manager

insurance

customer relationships

policy changes

claims

billing

sales

paid time off

profit sharing

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, paid time off, profit sharing, training and development, and advancement opportunities.

Why this role

Benefits include performance bonuses, paid time off, profit sharing, training and development, and advancement opportunities.

About the employer

Darin McCullough - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.