Call Center Operations Manager
Employment type
Full-time
Work setting
On-site
Location
Killeen, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Call Center Operations Manager is an onsite full-time position located in Killeen, TX, with compensation not specified. This role supports the MCI Careers team in managing call center operations. The role is responsible for leading a team of supervisors, monitoring performance metrics, and driving operational excellence. It contributes to the company's goals by ensuring exceptional customer satisfaction and profitability.
What we're looking for
- Skills & competencies
- full-timeday shiftkilleen txmci careerscall centeroperations managerbusinessonsiteleadershipperformance management
- Work arrangement
- Weekend coverage required
Benefits & perks
- Continuous learning, career development, industry-leading organization
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3012.00
You'll be redirected to the employer's application page.
Listing ID: 8352b5bf-3bc8-46c7-a8c7-b711ad890863