Receptionist – State Farm Agent Team Member

Job overview

The Receptionist – State Farm Agent Team Member role is onsite in Grand Haven, MI. The posting states a salary of $36,000 per year plus commission or bonus. The position is with an independent State Farm agent, not State Farm Insurance Companies. The receptionist supports customer relationships and service by responding to inquiries, following up, and helping customers understand insurance options. The role contributes to the agency’s daily service by providing prompt, accurate, and friendly assistance with coverage, policy changes, claims, and billing questions.

What you'll do

• Establish and maintain customer relationships
• follow up with customers as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use a needs-based review process to educate customers about insurance options
• complete applicable licensing requirements and training.

What we're looking for

Skills & competencies

receptionist

state farm agent team member

grand haven mi

sam martin state farm agent

customer service

insurance inquiries

policy changes

claims support

billing clarification

$36,000 per year

commission or bonus

licenses must be obtained

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• paid time off
• signing bonus of $500–$2,000
• salary plus commission or bonus
• advancement potential.

Why this role

Property and casualty and life and health licenses must be obtained; the posting identifies the employer as an independent contractor agent.

About the employer

Sam Martin - State Farm Agent is hiring for this role. Industry: Other Direct Insurance (except Life, Health, and Medical) Carriers. Sector: 52.