Family Shelter Advocate (On-Call)

Job overview

The Family Shelter Advocate (On-Call) works onsite in Portland, OR. Pay is $28.33 per hour, with a $1.00 differential for hours worked between 7 p.m. and 7 a.m. The role supports families at NAYA’s 24-hour Auntie’s Place shelter, primarily serving Indigenous families. The advocate helps families navigate shelter entry, stays, and exits while reducing barriers to housing stability and self-sufficiency. The work includes coordinating shelter operations, connecting families with services, and responding to needs using trauma-informed practices and shelter protocols.

What you'll do

• Support families entering, staying in, and exiting the shelter
• conduct walk-throughs and room checks
• complete intakes and room assignments
• provide in-person shift handoffs
• refer families to NAYA and community services
• address problems using a trauma-informed approach and follow protocols during emergencies
• document activities and shift reports in writing and databases.

What we're looking for

Skills & competencies

family shelter advocate

on-call team

family shelter

trauma-informed care

indigenous families

housing stabilization

shelter intakes

community referrals

portland or

native american youth and family center

$28.33/hr base

$1/hr overnight differential

Work arrangement

• Weekend coverage required

Why this role

Serves primarily Indigenous families at Auntie’s Place, a 24-hour family shelter; trauma-informed care training is a plus.

About the employer

Native American Youth And Family Center is hiring for this role. Industry: Temporary Shelters. Sector: 62.