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Customer Relations Representative, State Farm Agent Team Member

Dwan Johnson-Bell - State Farm Agent · Chicago, IL · Customer relations and insurance agency team

Compensation

$47k – $65k /yr

Employment type

Full-time

Work setting

On-site

Location

Chicago, IL

Schedule

Day shift

Posted

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Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Chicago, IL, with compensation of $47,000–$65,000 per year. The State Farm agency supports community members through insurance services and customer care. The representative helps deliver strong client experiences by resolving inquiries, maintaining records, supporting retention, and coordinating with other agency team members. This work contributes to customer satisfaction and the growth of the agency.

What you'll do

  • Manage customer inquiries and resolve issues
  • maintain and update client records
  • assist with customer retention strategies
  • coordinate with other departments to ensure customer satisfaction.

What we're looking for

Skills & competencies
customer relations
customer service
client records
customer retention
issue resolution
insurance agency
chicago il
dwan johnson-bell state farm
$47k–$65k/year
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k)
  • performance-based bonus
  • health insurance
  • paid time off
  • training and development
  • advancement opportunity.

About the employer

Dwan Johnson-Bell - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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