Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Los Angeles, CA, and compensation is $50,000–$75,000 per year. The role supports the growth of an insurance agency by providing customer experiences that meet community members’ needs. The representative manages inquiries, resolves issues, maintains customer records, and supports retention. The role coordinates with other agency departments to help ensure customer satisfaction and anticipate customer needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent

los angeles ca

full-time

customer service

customer inquiries

issue resolution

customer records

retention

insurance agency

communication

problem-solving

$50k–$75k

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting lists a 401(k), performance-based bonuses, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The posting lists a 401(k), performance bonuses, flexible schedule, paid time off, training and development, and advancement opportunities.

About the employer

Allen Sarafyan - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.