Payroll Support Specialist — Client Success

Job overview

The Payroll Support Specialist role is listed in Paradise Valley, AZ, with an in-person or hybrid work model in North Phoenix near 101/Cave Creek. Compensation is $50,000–$65,000 per year. eBacon is a Phoenix-based payroll and human resources software company serving the construction industry. The specialist manages a dedicated client list, processes payroll, and troubleshoots client payroll needs. The role supports accurate payroll operations by answering employer and employee questions, assisting with payroll submissions, and resolving processing issues.

What you'll do

• Engage with clients by phone and web to identify and resolve payroll challenges
• provide technical support on payroll processing
• manage integration of client payroll submissions into eBacon software
• serve as a first point of contact for employer and employee payroll questions.

What we're looking for

Skills & competencies

payroll support specialist

client success

paradise valley az

ebacon

full-time

$50k–$65k

payroll processing

client support

payroll software

construction industry

hybrid option

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life, and disability insurance
• employer medical contribution
• HSA and FSA options
• 401(k) with 6% employer match after 60 days
• 15 days PTO in years 1–4 and 20 days starting year 5.

Why this role

Client Success role supporting construction-industry payroll and fringe benefit management software.

About the employer

eBacon is hiring for this role. Industry: Payroll Services. Sector: 54.