Customer Service Representative — Warehouse

Job overview

The Customer Service Representative role is onsite in Tempe, AZ. Pay is $17 per hour. The Reserves Network is a veteran-founded and family-owned talent and staffing company connecting candidates with employment opportunities. The representative responds to customer questions and complaints, resolves billing or service issues, and maintains accurate interaction records. The role supports timely customer follow-up and routes unresolved concerns to the appropriate departments.

What you'll do

• Resolve customer service or billing complaints, including exchanges, refunds, and bill adjustments
• contact customers with inquiry responses or claim investigation updates
• refer unresolved grievances to designated departments
• maintain accurate records of customer interactions, complaints, and actions taken.

What we're looking for

Skills & competencies

customer service representative

warehouse customer service

customer inquiries

billing complaints

tempe az

the reserves network

$17/hour

monday–friday

7:30 am–4:00 pm

temporary assignment

microsoft word

microsoft powerpoint

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance.

Why this role

The posting describes a one-year temporary assignment with possible temp-to-hire conversion, Monday–Friday, 7:30 a.m.–4:00 p.m. It requires 2–4 years of customer service experience; a high school diploma or GED is preferred.

About the employer

The Reserves Network Inc is hiring for this role. Industry: Temporary Help Services. Sector: 56.