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Customer Service Rep - HHC - Home Medical Equipment Retail

Henry Ford Health · Jackson, MI · Home Medical Equipment (HME)

Employment type

Full-time

Work setting

On-site

Location

Jackson, MI

Schedule

Day shift

Posted

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Job overview

The Customer Service Rep is an onsite role located in Jackson, MI. Compensation is not specified in the posting, and this role supports the Home Medical Equipment (HME) business at Henry Ford Health. This role exists to provide exceptional customer service to patients and providers. The representative manages inquiries, processes orders, and maintains accurate records to ensure patients receive the necessary medical equipment.

What you'll do

  • Provide customer service
  • manage inquiries
  • perform data entry
  • compile reports
  • maintain office standards
  • assist with HME equipment coordination.

What we're looking for

Skills & competencies
full-time
day shift
jackson mi
henry ford health
customer service
hme
medical equipment
healthcare
office support
onsite
Work arrangement
  • Weekend coverage required

Why this role

Requires strong computer and interpersonal skills; familiarity with medical terminology is preferred.

About the employer

Henry Ford Health is hiring for this role. Industry: Home Health Care Services. Sector: 62.

Additional details

Industry sector
62
Industry
Home Health Care Services
Occupation code
43-4051.00
Apply for this job

You'll be redirected to the employer's application page.

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