Service Business Development Center Representative

Job overview

The Service Business Development Center Representative role is onsite in Santa Fe, NM; compensation is not specified. The position supports Chevrolet Cadillac of Santa Fe’s service department and customer relationships. The representative handles incoming service inquiries, schedules appointments, maintains accurate records, and follows up with customers to support a positive service experience and effective coordination across dealership teams.

What you'll do

• Answer service-department phone calls, emails, and online inquiries
• schedule appointments
• maintain service records
• follow up after appointments and address concerns
• use dealership management systems to track customer information and service orders
• assist with scheduling, filing, and inventory management
• coordinate with service and sales teams.

What we're looking for

Skills & competencies

full-time

santa fe nm

chevrolet cadillac of santa fe

customer service

service department

appointment scheduling

bdc

customer follow-up

dealership systems

administrative

evenings

weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid time off
• employee discounts on vehicles and service.

Why this role

The posting describes a full-time administrative role and lists medical, dental, and vision insurance, 401(k), paid time off, and employee discounts.

About the employer

Chevrolet Cadillac of Santa Fe is hiring for this role. Industry: New Car Dealers. Sector: 44.