Delivery and Customer Service Manager

Job overview

The Delivery and Customer Service Manager role is onsite in Helper, UT; compensation is not specified. Geneva Rock Products is a Utah concrete supplier with a history dating to 1954. The manager leads a driver team to provide customer service and improve delivery efficiency. The role coordinates delivery operations, supports driver capability and safety, and works with dispatch, sales, production, and maintenance teams.

What you'll do

• Build customer-service capability and relationships
• resolve customer complaints
• coordinate pour schedules and daily plans with dispatch
• review driver documentation and hours
• manage time and attendance, truck assignments, and traffic flow
• coordinate truck maintenance
• train and onboard drivers
• recruit and hire team members
• address personnel issues
• lead communication meetings
• review performance and financial information
• implement corrective actions and safety initiatives.

What we're looking for

Skills & competencies

delivery manager

customer service manager

concrete delivery

driver team

dispatch coordination

team leadership

helper ut

geneva rock products

company vehicle

health benefits

401(k) match

profit sharing

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and life insurance
• 6% 401(k) match
• 6% profit sharing
• paid time off
• and eight paid holidays.

Why this role

The posting describes a new-location team-building opportunity and provides a company vehicle for driving to jobsites and Geneva Rock offices.

About the employer

Geneva Rock Products is hiring for this role. Industry: Ready-Mix Concrete Manufacturing. Sector: 32.