Trading Application Support

Job overview

The Trading Application Support role is onsite in Chicago, IL, with a base compensation range of $80,000–$100,000 per year, contingent on experience. The position supports Wolverine Execution Services’ trading systems for internal and external customers. The role provides first-level user support and helps keep trading applications and related operations functioning. It manages user access and account configurations, coordinates with vendors and developers to resolve production and clearing issues, and maintains documentation that supports consistent troubleshooting.

What you'll do

• Create, modify, and maintain user logins and account configurations in WEX systems
• provide first-level support to trading application users by phone, email, and instant message
• work with vendors such as exchanges and ECNs to resolve production issues
• work with developers to improve software and troubleshoot problems
• maintain support-process and technical-issue documentation
• assist with clearing issues
• contribute to special projects as needed.

What we're looking for

Skills & competencies

trading application support

chicago il

wolverine execution services

trading systems

application support

user account configuration

production troubleshooting

financial services

$80k–$100k

annual bonus opportunity

paid parental leave

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Annual discretionary bonus opportunity
• paid time off and flexible scheduling
• medical, dental, vision, life, and disability coverage for single coverage
• paid parental leave
• 401(k) and Roth 401(k)
• profit sharing
• free breakfast and lunch
• subsidized gym membership
• company outings
• professional development and mentorship.

Why this role

Annual discretionary bonus opportunity; benefits include paid time off, flexible scheduling, medical, dental, vision, life and disability coverage, parental leave, retirement plans, and profit sharing.

About the employer

Wolverine Execution Services is hiring for this role. Industry: Miscellaneous Financial Investment Activities. Sector: 52.