Customer Service Supervisor

Job overview

Customer Service Supervisor is an onsite role in Beaver, WV. Compensation is not specified. City National Bank emphasizes customer service and provides banking products and services to its customers.

What you'll do

• Address customer inquiries and resolve issues
• supervise and coach customer service representatives
• maintain and balance working cash
• identify customer needs and recommend banking products and services
• process deposits, withdrawals, and transfers
• refer customers to other business lines
• work with the branch manager and team to generate business
• maintain compliant customer records
• and coordinate resolution of complex issues.

What we're looking for

Skills & competencies

customer service supervisor

city national bank of wv

beaver wv

onsite

banking

customer support

staff coaching

cash management

deposits and withdrawals

account documentation

branch operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, retirement plans, paid vacation, training programs, and career growth opportunities.

Why this role

The role combines customer service supervision with transaction processing and referrals to other banking services.

About the employer

City National Bank of WV is hiring for this role. Industry: Commercial Banking. Sector: 52.