Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is an onsite position in Knoxville, TN. Compensation is $40,000–$60,000 per year. The role supports Sunny Hall Snoeyenbos’s State Farm agency in delivering customer experiences that reinforce agency growth. The representative answers policy questions, assists with policy changes, processes claims, and maintains accurate interaction records. By coordinating with agency colleagues and anticipating customer needs, the role helps community members receive responsive insurance service; internal growth opportunities may be available for driven, sales-minded candidates.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with agency team members.

What we're looking for

Skills & competencies

customer service representative

knoxville tn

state farm agent

insurance policies

policy changes

claims processing

customer records

$40k–$60k/year

health insurance

paid time off

performance bonus

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• health insurance
• paid time off
• training and development
• opportunity for advancement.

Why this role

Health insurance, paid time off, performance-based bonus, and training and development; internal growth opportunities are anticipated for driven, sales-minded candidates.

About the employer

Sunny Hall Snoeyenbos - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.