Information Systems Client Services Analyst I

Job overview

The Information Systems Client Services Analyst I role is remote, with two weeks of required onsite training in Sacramento, CA, and pays $40–$42 per hour. The schedule is five 8-hour days, 08:00–17:00, for 52 weeks; the listing gives a start date of August 3, 2026. Supporting Managed Care Administration, the analyst gathers and documents requirements across the service-delivery lifecycle, from idea through implementation and support. The role helps business and information-systems partners clarify needs, resolve issues, and improve services.

What you'll do

• Gather, evaluate, and document business and functional requirements
• conduct interviews, workshops, surveys, site visits, and workflow analysis
• develop use cases, process maps, and requirements documentation
• reconcile conflicting information and clarify business needs
• translate technical issues into business language
• support application and process issue resolution and continuous service improvement.

What we're looking for

Skills & competencies

information systems client services analyst i

eteam inc.

remote

sacramento ca training

$40–$42/hr

managed care administration

business analysis

requirements gathering

workflow analysis

functional specifications

process mapping

service improvement

08:00–17:00

Work arrangement

• Weekend coverage required

Why this role

Remote assignment with two weeks of required onsite training in Sacramento. Requires a bachelor’s degree or equivalent education/experience and experience with requirements gathering, workflow analysis, data-flow modeling, functional specifications, and use cases.

About the employer

eTeam Inc. is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.