Partner Success Field Technician

Job overview

The Partner Success Field Technician is an onsite role in Crestwood, IL, with an annual salary of $55,000–$62,000. Medication Management Partners describes its work as simplifying pharmacy and improving quality of life; this position supports Partner Success and clinical initiatives. The technician helps partner communities onboard effectively, resolve operational issues, and get value from the company’s services. The role maintains partner relationships, communicates feedback to Operations, and supports consistent service delivery.

What you'll do

• Assist with community onboarding and offboarding
• manage partner equipment and shipping logistics
• enter charges for services and equipment
• support department initiatives and training
• investigate partner concerns and follow up on resolutions
• audit adherence to policies and procedures
• facilitate immunization clinics
• maintain interaction logs
• and attend required meetings and courses.

What we're looking for

Skills & competencies

partner success field technician

crestwood il

medication management partners

partner onboarding

healthcare operations

pharmacy

community relationships

equipment management

immunization clinics

illinois pharmacy technician license

$55k–$62k

travel up to 75%

Work arrangement

• Weekend coverage required

Why this role

Requires an Illinois pharmacy technician certification and license. Travel, including overnight or out-of-state travel, is expected and may take up to 75% of the role’s time.

About the employer

Medication Management Partners is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.