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Customer Relations Representative - State Farm Agent Team Member

Mark Hanson - State Farm Agent · Chicago, IL · Agency Team

Compensation

$45k – $65k /yr

Employment type

Full-time

Work setting

On-site

Location

Chicago, IL

Schedule

Day shift

Posted

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Job overview

The Customer Relations Representative is a full-time role based onsite in Chicago, IL. The position pays between $45,000 and $65,000 per year and supports the agency team at Mark Hanson - State Farm Agent. This role exists to generate exceptional customer experiences. The representative will manage inquiries, maintain records, and assist with retention strategies while supporting the growth of the insurance agency.

What you'll do

  • Manage customer inquiries and resolve issues.
  • Maintain customer records.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure satisfaction.

What we're looking for

Skills & competencies
full-time
chicago il
customer relations
insurance
state farm
bilingual
spanish
customer service
retention
$45k-$65k
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), performance bonuses, health insurance, paid time off, and training.

Why this role

Bilingual Spanish required.

About the employer

Mark Hanson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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