Senior Director, Research Account Management

Job overview

The Senior Director, Research Account Management role is listed in Washington, DC, with exceptional candidates based remotely within the continental United States also encouraged to apply. The anticipated starting base salary is $85,000–$116,500 per year, with eligibility for discretionary bonus or incentive compensation. EAB’s mission is to make education smarter and communities stronger through research, technology, and related services for educational institutions. The senior director leads account managers responsible for retention and growth across EAB’s Research program renewal portfolio. The role sets renewal and expansion strategy, coaches the team on partner engagement and negotiations, and works across Sales, Product, Research, and Success to strengthen partnerships and improve renewal outcomes.

What you'll do

• Lead a team of Account Managers and oversee renewal and expansion strategy
• manage renewal pipeline, risks, opportunities, projections, and goals
• lead complex negotiations and coach the team
• support strategic or at-risk partnerships
• establish operating rhythms for reviews and account planning
• use partner and portfolio data to prioritize action
• communicate market feedback and trends to internal teams
• collaborate with Sales, Product, Research, and Success
• support staffing, onboarding, portfolio deployment, and team development
• travel up to 20%.

What we're looking for

Skills & competencies

senior director

research account management

account management

partner success

renewal strategy

revenue growth

team leadership

washington dc

continental us remote eligible

$85k–$116.5k/year

travel up to 20%

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 20+ days of PTO plus paid holidays
• 401(k) with discretionary company match
• HSA and flexible spending accounts
• employee assistance program
• wellness programs
• paid parental leave
• life, AD&D, and disability insurance
• employee resource groups.

Why this role

May be based in Washington, DC, or remotely within the continental United States. The role reports to the Vice President, Research Account Management and Partner Success. Travel up to 20% is stated.

About the employer

EAB is hiring for this role. Industry: Research and Development in the Social Sciences and Humanities. Sector: 54.