Client Solutions Advisor

Job overview

The Client Solutions Advisor role is remote, with the posting identifying Rev.io as an Atlanta-based company with offices in Atlanta and West Virginia; compensation is not specified. Rev.io’s software supports billing, customer management, payments, analytics, provisioning, and automation for service providers, with a mission to help clients grow revenue efficiently. The advisor supports retention and account growth by maintaining client relationships, consulting on product fit, supporting renewals and payment-platform onboarding, and coordinating client needs across internal teams. The role serves as a cross-functional advocate for clients and helps them use Rev.io’s product portfolio to meet business needs.

What you'll do

• Maintain and grow monthly recurring revenue within assigned existing accounts
• meet add-on sales quotas
• partner on renewals involving pricing changes, upsells, or expanded scope
• sell the Payments Platform and facilitate onboarding documentation
• conduct proactive business reviews
• advise clients on product fit
• escalate service and technical issues
• coordinate with Support, Professional Services, Sales, and Marketing
• maintain executive account summaries and required client documentation.

What we're looking for

Skills & competencies

remote

rev.io

client solutions advisor

client success

account management

revenue retention

expansion sales

saas

solution consulting

renewals

payments platform

customer relationships

Work arrangement

• Weekend coverage required

About the employer

Rev.io is hiring for this role. Industry: Software Publishers. Sector: 51.