Remote Customer Service and Administrative Operator

Job overview

The Operator role is fully remote, with the listing location in Burbank, CA. Pay is $17–$22 per hour. Birch Gold Group’s posting describes a remote work environment for handling calls and administrative support. The role serves as a professional first point of contact, routing callers and recording relevant details while supporting lead assignment and CRM data entry. It also helps other departments through administrative systems, procedures, and project monitoring.

What you'll do

• Answer and route calls on a multi-line telephone system
• prioritize calls and record caller details
• provide company information
• assign leads to sales personnel
• enter data into the CRM
• support administrative systems, procedures, policies, and projects
• assist other departments as needed.

What we're looking for

Skills & competencies

remote

operator

customer service

call routing

multi-line phones

crm data entry

lead assignment

administrative support

burbank ca

birch gold group

$17–$22/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k), two weeks of paid vacation annually with potential for up to three weeks, paid holidays, annualized performance bonus, and remote flexibility.

Why this role

The posting specifies a fully remote work environment and lists medical, dental, vision, 401(k), paid vacation, paid holidays, and an annualized performance bonus.

About the employer

Birch Gold Group is hiring for this role. Industry: Trust, Fiduciary, and Custody Activities. Sector: 52.