Customer Care Associate
Employment type
Full-time
Work setting
On-site
Location
Oklahoma City, OK
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Care Associate is an onsite role based in Oklahoma City, OK, with compensation not specified. This position supports the life insurance policyholder services team at NTT DATA. This role exists to provide front-line support to policyholders, beneficiaries, and agents. The associate is responsible for resolving inquiries, processing transactions, and ensuring high levels of customer satisfaction.
What you'll do
- Provide front-line phone support
- process policy updates, beneficiary changes, and premium adjustments
- review and verify incoming documents
- conduct information searches
- research and resolve routine issues
- maintain detailed records
- collaborate with internal teams.
What we're looking for
- Skills & competencies
- full-timeday shiftoklahoma city okcustomer serviceinsurancelife insuranceannuitiescall centerbpoonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision insurance with employer contribution, 401k with company match, paid time off, disability coverage.
Why this role
Requires 1 year of remote customer service experience and knowledge of life insurance policies.
About the employer
Trans.Appl.Group Inc. NE is hiring for this role. Industry: Direct Life Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Life Insurance Carriers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 82159984-ce57-41b7-88cb-963af0bdf225