IT Field Support Technician, Lihue

Job overview

The IT Field Support Technician role is an onsite, part-time position in Lihue, HI; compensation is not specified. The role is part of Red Knight Solutions’ Infrastructure Delivery team, providing hardware-focused support for client equipment. The technician performs assigned break-fix work and basic to moderately complex troubleshooting and repairs. The work helps restore client equipment and service while maintaining accurate call records and control of assets and inventory.

What you'll do

• Provide customer break-fix support for designated equipment
• accept and deliver assigned service calls
• communicate clearly and provide customer service
• complete administrative tasks associated with each call
• control and return assets and inventory
• perform other duties as assigned to meet business needs
• may provide functional guidance to colleagues.

What we're looking for

Skills & competencies

it field support technician

lihue hi

part-time

onsite

gr8ttek

red knight solutions

hardware support

break-fix

troubleshooting

computer repair

customer service

asset inventory

driver’s license

paid certification training

Work arrangement

• Weekend coverage required

Benefits & perks

• Dell/Lenovo paid certification training
• $40 per call and $5 per call per diem are stated in the posting.

Why this role

Typically requires technical school certification or equivalent and 1–2 years of relevant experience. Requires reliable transportation, ability to drive to client locations, a valid driver’s license, and a basic repair tool kit; must be able to lift or move computer equipment up to 50 pounds. Dell/Lenovo paid certification training is listed.

About the employer

Gr8ttek, LLC is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.