Front Desk Agent – PM Shift

Job overview

The Front Desk Agent – PM Shift role is onsite in Sterling, VA, with compensation starting at $18 per hour. B.F. Saul Company Hospitality Group operates a portfolio of business-class hotels and other hospitality properties. The agent handles guest arrivals, departures, reservations, billing, and requests while providing timely, professional service. The role also supports hotel revenue and safe operations through room upselling, accurate transactions, and adherence to property procedures.

What you'll do

• Anticipate and respond to guest needs
• process check-ins and check-outs
• verify billing, create reservations, and handle special requests
• provide information about hotel services and local attractions
• follow service recovery procedures
• use room upselling and revenue strategies
• handle cash and financial transactions
• maintain a clean and safe work area and follow emergency procedures.

What we're looking for

Skills & competencies

front desk agent

pm shift

sterling va

b.f. saul hospitality group

hotel guest service

check-in and checkout

reservations

billing

room upselling

friday and saturday availability

starting at $18/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Healthcare benefits, 401(k), short- and long-term disability coverage, basic life insurance, and bonus plans.

Why this role

Scheduled shift is 3:00 PM–11:00 PM. Availability to work Fridays and Saturdays is required, with holidays as needed; schedule may vary with business needs. High school diploma or GED and at least one year of guest service experience are required.

About the employer

B.F. Saul Company Hospitality Group is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.