Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Bartlett, IL, and pays $18–$19 per hour. Get Fresh Produce distributes fresh produce and specialty foods to thousands of customers, and this role supports its Customer Service team. As a first point of contact, the representative processes orders, provides product and service information, tracks deliveries, resolves customer issues, and supports a reliable customer experience.

What you'll do

• Answer and direct calls
• process orders received by phone, fax, and email
• provide product and service information
• assist with delivery tracking
• resolve customer issues
• process product returns and credits
• call customers with weekly specials
• complete assigned special projects.

What we're looking for

Skills & competencies

full-time

customer service representative

order processing

customer support

delivery tracking

returns and credits

produce distribution

bartlett il

get fresh produce

$18–$19/hr

medical benefits

dental benefits

vision benefits

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and voluntary life insurance
• personal and vacation days
• 401(k)
• paid holidays
• career advancement opportunities.

Why this role

The schedule is Monday through Sunday, with Saturdays and one weekday off; hours are 9:30 a.m.–6:00 p.m., with some overtime possibly required.

About the employer

Get Fresh Produce is hiring for this role. Industry: Fresh Fruit and Vegetable Merchant Wholesalers. Sector: 42.