Senior Reporting Analyst, Client Relations

Job overview

The Senior Reporting Analyst, Client Relations role is onsite in Birmingham, AL; compensation is not specified. Neumo supports government services and describes its work as helping communities and government officials through administrative and financial support. The analyst produces recurring and ad hoc reports, maintains dashboards, and analyzes data for the Client Relations team. The role improves reporting accuracy and usefulness while helping leaders and staff make informed decisions and address client needs.

What you'll do

• Provide telephone and email customer support
• research, resolve, and record problems
• assist teams and clients with system enhancements, quality assurance, user acceptance testing, new clients and products, and procedures
• prepare reports and dashboards
• present information to management and customers
• identify reporting problems and improvement suggestions
• recommend reporting methods and procedures.

What we're looking for

Skills & competencies

full-time

senior reporting analyst

client relations

data analysis

excel

dashboards

reporting

customer support

birmingham al

neumo holdings

power bi

tableau

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting mentions a competitive benefits and compensation package but does not specify individual benefits.

Why this role

The role requires a bachelor’s degree in business, finance, data analytics, or a related field and strong Microsoft Excel skills, including pivot tables and complex formulas.

About the employer

Neumo Holdings LLC is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.