Seasonal Client Support Associate

Job overview

The Seasonal Client Support Associate role is onsite in Lafayette, LA. Compensation is not specified. The associate supports Jackson Hewitt clients visiting its offices. This role helps create a positive client experience by welcoming visitors, confirming appointments, following up with past and potential clients, sharing marketing materials, and keeping clients engaged while they wait.

What you'll do

• Welcome and engage clients
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times.

What we're looking for

Skills & competencies

seasonal client support

client service

appointment confirmation

client follow-up

marketing materials

office support

lafayette la

jackson hewitt

flexible schedule

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access, employee discounts, flexible schedule, advancement opportunities, training and development, healthcare, dental and vision options, Teladoc, identity theft protection, tax preparation training, PTIN registration reimbursement, continuing tax education, and referral opportunities.

Why this role

Seasonal role; prior customer service or sales experience is preferred but not required; training and development are offered.

About the employer

Jackson Hewitt - EMR is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.