Customer Service Representative, Part-Time

Job overview

The Customer Service Representative role is onsite in Grand Forks, ND. Compensation is not specified. The representative supports Planet Fitness members, prospective members, and guests at the club front desk. The role combines member sales and service, helping people access club services and resolving questions. It also supports a welcoming club environment by maintaining cleanliness and escalating issues to the club manager or other designated leaders.

What you'll do

• Greet prospective members and provide a positive experience
• answer calls
• provide information and tours
• assist with check-ins, sign-ups, cancellations, amenity use, and account updates
• address member questions and refer issues as needed
• help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies

customer service representative

planet fitness - pf baseline fitness

grand forks nd

part-time

member services

new member sales

front desk

phone support

club tours

account updates

club cleanliness

free membership

health insurance

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Free membership for the employee and one family member or friend, health, dental and vision insurance, critical illness, short-term disability, accident, voluntary life and pet insurance, HSA, employee appreciation program, and advancement opportunities.

Why this role

Reports to the Club Manager. The source describes the position as full-time/part-time; the feed lists it as part-time.

About the employer

Planet Fitness - PF Baseline Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.