Clerical Supervisor

Job overview

The Clerical Supervisor is an onsite, full-time role in Manassas, VA. Compensation is not specified. The position supports the administrative team at Fairfax Family Practice Centers, an independent primary care practice serving its community through nine offices. The supervisor leads daily clerical operations to support patient service, regulatory compliance, and efficient clinic workflows. By training staff and coordinating between front-desk, clinical, and management teams, the role helps maintain a positive patient experience and reliable office operations.

What you'll do

• Supervise Patient Service Coordinators, Medical Records Coordinators, and Referral Specialists
• train, mentor, and support clerical staff
• oversee front-desk operations and patient experience
• ensure registration, insurance verification, and billing processes are accurate and compliant
• maintain HIPAA confidentiality and records
• monitor front-desk and phone-room workflows
• onboard staff and conduct training and competency assessments
• coordinate communication between front desk, clinical teams, and management
• oversee EMR use
• recommend workflow improvements
• manage office supplies and help troubleshoot system or equipment disruptions.

What we're looking for

Skills & competencies

clerical supervisor

manassas va

fairfax family practice centers

primary care

medical office

staff supervision

patient service

hipaa

electronic medical records

front desk operations

full-time

office management

Work arrangement

• Weekend coverage required

Why this role

Minimum qualification is a bachelor’s degree or five years of office management experience; three years of leadership experience required, with ambulatory or outpatient medical practice experience preferred.

About the employer

Fairfax Family Practice Centers PC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.