Customer Service Representative – Call Center

Job overview

The Customer Service Representative – Call Center role is onsite in Maumee, OH. Pay is $15–$16 per hour. The position supports Appliance Center’s Call Center Resolution team. The representative helps customers by handling incoming calls professionally and courteously, contributing to customer satisfaction and supporting related positions through cross-training as needed.

What you'll do

• Receive incoming calls in a professional and courteous manner
• perform other duties as needed, which may include cross-training in related positions.

What we're looking for

Skills & competencies

customer service representative

call center

incoming calls

customer service

data entry

full-time

maumee oh

appliance center

$15–$16/hour

401(k)

401(k) matching

health insurance

vision insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, employee discounts, health and vision insurance, paid time off, profit sharing, flexible scheduling, career advancement opportunities, and weekend schedule bonuses.

Why this role

The posting lists flexible scheduling, career advancement opportunities, and weekend schedule bonuses.

About the employer

Appliance Center is hiring for this role. Industry: Appliance Repair and Maintenance. Sector: 81.