Service Business Development Appointment Coordinator

Job overview

The Service Business Development Appointment Coordinator role is onsite in Schenectady, NY, with compensation of $45,000–$60,000 per year based on experience. The role supports Lia Auto Group’s service team. The coordinator helps customers connect with service by making outbound calls, following up on appointments, and answering questions about services performed or products purchased. The position contributes to customer service and appointment coordination at the dealership.

What you'll do

• Make outbound calls and establish follow-ups with service appointments
• answer customer questions about service performed or products purchased, or refer them to someone who can
• perform other duties assigned by the manager.

What we're looking for

Skills & competencies

service appointment coordinator

customer service

outbound calls

appointment follow-up

automotive dealership

schenectady ny

the lia group

$45k–$60k per year

full-time

medical benefits

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision
• 401(k) with employer match
• paid time off
• paid weekly
• employer-funded life insurance
• service and parts discounts
• employee vehicle purchase plans
• company-provided uniforms.

Why this role

Dealership procedures knowledge is preferred but not required; clean and valid driver’s license required.

About the employer

The Lia Group is hiring for this role. Industry: New Car Dealers. Sector: 44.