Level 1 IT Support Engineer, Field-Based
Employment type
Full-time
Work setting
On-site
Location
Houston, TX
Schedule
Day shift
Posted
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Job overview
The Level 1 IT Support Engineer, Field-Based role is onsite in Houston, TX, at a client’s production facility. Compensation is not specified. The role provides hands-on technical support at the client site and connects users with remote IT support and advanced engineering teams. The engineer resolves hardware, software, operating system, and connectivity issues, documents support work, and escalates complex incidents. The role helps maintain user productivity and reliable IT operations in a production environment.
What you'll do
- Troubleshoot hardware, software, operating system, and network issues
- install and configure operating systems and business applications
- deploy devices
- assist with cabling and workstation moves
- maintain asset records and documentation
- resolve service tickets
- and escalate issues to Level 2 or 3 support as needed.
What we're looking for
- Skills & competencies
- mobizlevel 1 it support engineerhouston txfield-basedonsite supportdesktop supporthardware troubleshootingwindowsmicrosoft 365network connectivityit asset records
- Work arrangement
- Weekend coverage required
Why this role
The role offers hands-on field experience in a client production facility and collaboration with internal support and infrastructure teams.
About the employer
Mobiz is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
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Listing ID: 81a876c0-9244-45fc-8e33-f8efb01c9b44