Customer Service Agent
Compensation
$17 per hour
Employment type
Full-time
Work setting
On-site
Location
Tucson, AZ
Schedule
Day shift
Posted
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Job overview
Compensation is $17 per hour. The Customer Service Agent is an onsite role based in Tucson, AZ. 00/hr plus a $0.50/hr onsite differential and bonus potential, supporting the wireless customer experience department at Afni. This role exists to provide high-quality support to customers by handling inbound calls, resolving account inquiries, and troubleshooting technical issues. The agent contributes to company goals by identifying opportunities to upsell wireless products and services while maintaining efficient and empathetic service standards.
What you'll do
- Handle inbound customer calls, troubleshoot wireless account issues, process account changes, upsell wireless products and services, update customer records, and maintain high service standards.
What we're looking for
- Skills & competencies
- full-timeday shifttucson azafnicustomer servicewirelessonsiteno degree requiredentry levelinbound calls
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid training, health/vision/dental benefits, 401k with matching, tuition reimbursement, paid time off.
Why this role
On-site role with tuition reimbursement, 401k matching, and paid time off.
About the employer
Afni is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: 819bdca3-2578-4191-bf25-49eccf5555af