Customer Service Lead

Job overview

The Customer Service Lead role is onsite in Rancho Cucamonga, California. Pay is $27.75–$31 per hour. The role supports customer service operations for retardant orders and related inventory movements at the Rancho Cucamonga site and associated facilities. The lead coordinates daily order execution, customer communication, and issue resolution while guiding customer service staff. The role works with Dispatch, Transportation, and other teams to align order requirements and delivery timing and support safe, compliant operations.

What you'll do

• Coordinate daily customer service activities with Dispatch and Transportation
• ensure accurate and timely order processing, inventory movements, and transportation support
• guide customer service staff
• serve as a contact for customers, carriers, and internal stakeholders
• monitor operations, resolve routine issues, and escalate risks
• support compliance with controllership and Environmental, Safety, and Health standards.

What we're looking for

Skills & competencies

customer service lead

rancho cucamonga ca

perimeter solutions

full-time

$27.75–$31/hr

customer service operations

order processing

inventory movements

dispatch coordination

transportation support

retardant orders

esh compliance

Work arrangement

• Weekend coverage required

About the employer

Perimeter Solutions LP is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.