Ophthalmic Technician

Job overview

The Ophthalmic Technician listing is onsite in Willimantic, CT. Compensation is not specified. The source description instead describes a bilingual healthcare call center associate supporting a multi-location ophthalmology practice; the listed title and description do not align. Based on the description, the role handles patient calls and office support, helping resolve inquiries and coordinate appointments and insurance information. The work supports patient satisfaction and the practice’s day-to-day communications.

What you'll do

• The description states that the associate manages inbound calls, routes calls, identifies patient needs, researches issues, enters and updates patient information in the electronic medical record, scans documents, schedules appointments, and verifies insurance benefits and copayments.

What we're looking for

Skills & competencies

ophthalmic technician

willimantic ct

refocus eye health

ophthalmology

patient calls

appointment scheduling

electronic medical records

insurance verification

spanish bilingual

customer service

data entry

monday–friday

occasional saturdays

Work arrangement

• Weekend coverage required

Why this role

The description requires Spanish reading, writing, and speaking skills, while the XML title identifies an Ophthalmic Technician.

About the employer

Refocus Eye Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.