Customer Service Manager, Airport Customer Care

Job overview

The Customer Service Manager is an onsite role based in Philadelphia, PA. Compensation is not specified in the posting. This role supports the American Airlines airport customer care team. This position exists to lead and develop front-line team members, ensuring a safe and reliable operation. The manager is responsible for driving operational excellence and delivering an exceptional customer experience.

What we're looking for

Skills & competencies

contract

day shift

philadelphia pa

american airlines

customer service

airport

leadership

operations

onsite

management

Work arrangement

• Weekend coverage required

Benefits & perks

• Travel Perks, Health Benefits, 401(k) Program, Employee Assistance Program, Pet insurance

About the employer

American Airlines is hiring for this role. Industry: Other Airport Operations. Sector: 48.