Front Desk Receptionist

Job overview

The Front Desk Receptionist role is onsite in Rochester, NY, with compensation of $17–$21 per hour. The position supports clinical research operations and Alliance Clinical Network’s mission to advance medical research through high-quality clinical trials. The receptionist welcomes research participants and visitors, coordinates check-ins and visit flow, and handles scheduling and administrative tasks. This work helps the research site operate smoothly while providing participants with a professional and respectful experience.

What you'll do

• Greet patients and answer questions about the site, services, programs, fees, payments, and registration
• schedule appointments
• verify participant identification and sign-in documentation
• notify research staff of arrivals and coordinate visit flow
• maintain the reception area
• manage visitor, sponsor, monitor, and vendor check-ins
• support filing, scanning, document management, clerical work, phone calls, and information sharing
• coordinate daily site administration with research staff and leadership.

What we're looking for

Skills & competencies

front desk receptionist

rochester ny

alliance clinical

clinical research

patient check-in

participant flow

appointment scheduling

reception

administrative support

visitor check-in

medical terminology

high school diploma or ged

bilingual preferred

$17–$21/hour

Work arrangement

• Weekend coverage required

Why this role

Patient-facing reception role in a clinical research setting; high school diploma or GED required; bilingual skills and Medical Assistant Certification preferred; visa sponsorship is not provided.

About the employer

ALLIANCE CLINICAL LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.