Patient Benefits Coordinator — Outreach and Enrollment

Job overview

The Patient Benefits Coordinator — Outreach and Enrollment role is onsite in Boston, MA, with compensation of $22.25–$35.60 per hour. Boston Health Care for the Homeless Program provides health care access and services to people and families experiencing homelessness in greater Boston. The coordinator supports timely access to care by handling patient registration, insurance eligibility checks, appointment scheduling, and benefits enrollment assistance for clinic and outreach operations. Accurate records and referrals help patients navigate coverage and connect with appropriate care.

What you'll do

• Review insurance eligibility for scheduled, admitted, and walk-in patients
• enter insurance and demographic information into databases
• complete Medicare Secondary Payer forms and MassHealth/free-care applications as applicable
• refer patients with pended or terminated benefits to a benefits coordinator
• create registration tracking numbers and update records
• provide backup front-desk coverage and field calls.

What we're looking for

Skills & competencies

patient benefits coordinator

outreach and enrollment

boston ma

boston health care for the homeless program

full-time

monday–friday

patient-facing

insurance eligibility

benefits enrollment

patient registration

bilingual preferred

$22.25–$35.60/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Time off program, health, dental, and vision insurance, 403(b) retirement savings plan, discounted pre-tax MBTA pass, and additional compensation for demonstrated bilingual proficiency.

Why this role

Full-time, Monday–Friday schedule, 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m.; patient-facing and union-represented position. Bilingual Spanish/English or Haitian Creole/English is strongly preferred.

About the employer

Boston Health Care for the Homeless Program is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.