Call Center Agent

Job overview

The Call Center Agent role is listed onsite in Baton Rouge, LA, and pays $33,000–$38,000 per year. NextShining describes itself as a recruitment and staffing agency connecting talent with opportunities and providing workforce solutions.

What you'll do

• Handle inbound and outbound customer calls
• answer questions and requests
• provide accurate information about services
• document conversations
• follow procedures and communication standards
• identify customer needs and offer appropriate assistance
• collaborate with teammates and supervisors
• and work toward individual and team performance expectations.

What we're looking for

Skills & competencies

call center agent

baton rouge la

nextshining

full-time

$33,000–$38,000/year

inbound calls

outbound calls

customer service

phone communication

data entry

problem solving

training

career development

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and ongoing support, professional growth, and career development and advancement opportunities.

Why this role

The posting highlights training, ongoing support, professional growth, and career advancement opportunities. It seeks strong phone communication, listening, problem-solving, organization, and basic computer and data-entry skills.

About the employer

NextShining is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.