Parts Associate — Customer Service & Inventory

Job overview

The Parts Associate role is onsite in Harrisburg, Pennsylvania. Compensation is not specified. The position supports customers and service technicians by coordinating parts orders and maintaining parts availability for operations across the Northeast region. The associate processes and researches orders, follows shipments, and helps resolve customer concerns. Inventory work—including restocking, stock rotation, and reconciliation—helps ensure technicians and customers can obtain the correct parts when needed.

What you'll do

• Answer customer calls
• process orders received by phone, fax, email, or service technicians
• research parts to verify accuracy
• apply discounts when applicable
• follow up with manufacturers and customers on shipments
• assist with warehouse and service-van restocking
• support reorder levels and product mix
• rotate stock
• collaborate with service managers on van inventory
• operate a forklift safely.

What we're looking for

Skills & competencies

parts associate

parts ordering

customer service

inventory control

warehouse operations

forklift

harrisburg pa

yankee equipment systems

service technician support

northeast region

machinery and tools

parts shipments

Work arrangement

• Weekend coverage required

Why this role

The role combines customer order support with warehouse inventory control and requires safe forklift operation; frequent lifting of 30–50 pounds and occasional movement of up to 100 pounds are described.

About the employer

Yankee Equipment Systems LLC is hiring for this role. Industry: Industrial Machinery and Equipment Merchant Wholesalers. Sector: 42.