Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Cleveland, OH, with annual compensation of $35,000–$39,000. The role joins Strive Global, a marketing and public relations company focused on helping organizations strengthen their brands and community relationships. The representative serves as a customer contact, answering inquiries, resolving concerns, processing requests, and coordinating with internal departments to support positive customer experiences and team performance.

What you'll do

• Respond to customer inquiries and provide product or service information
• resolve concerns
• build customer relationships
• process requests and maintain records
• collaborate with internal departments
• stay informed about company products, services, and procedures
• contribute to team and organizational goals.

What we're looking for

Skills & competencies

customer service representative

cleveland oh

strive global

customer support

customer inquiries

issue resolution

relationship building

request processing

record keeping

marketing and public relations

$35,000–$39,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Career growth and advancement opportunities, ongoing training and professional development, and a supportive collaborative team environment.

Why this role

The posting lists full-time employment, career growth opportunities, ongoing training, and a collaborative team environment.

About the employer

Strive Global is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.