Seasonal Customer Service Representative — Day Shift

Job overview

The Seasonal Customer Service Representative — Day Shift role is an in-office, full-time seasonal position in Salt Lake City, UT, paying $17–$18 per hour. Nimbl Fulfillment supports a variety of brands and works with warehouse and internal teams to resolve customer issues. The representative assists customers with product, order, shipping, and troubleshooting questions through phone, email, and chat. The role supports a reliable customer experience by listening, providing solutions, keeping interaction records accurate, following up when needed, and coordinating with internal teams.

What you'll do

• Respond to customers by phone, email, and chat
• understand issues and provide helpful solutions
• handle concerns with patience and empathy
• assist with product, order, shipping, and troubleshooting questions
• keep customer interactions and information accurate
• follow up when needed
• work with warehouse and internal teams to resolve problems
• assist where needed during the busy season.

What we're looking for

Skills & competencies

seasonal customer service representative

salt lake city ut

nimbl fulfillment

customer support

phone and email

live chat

order and shipping questions

problem solving

in-office

8 am–4:30 pm

$17–$18/hr

seasonal

Work arrangement

• Weekend coverage required

Why this role

The stated day shift is 8:00 AM–4:30 PM; some weekends may be required during peak season. Previous customer service experience is a plus, but training is available.

About the employer

Nimbl Fulfillment is hiring for this role. Industry: Packaging and Labeling Services. Sector: 56.