Front Office Associate

Job overview

The Front Office Associate role is onsite in McAllen, TX. Compensation is not specified. The position supports daily clinic activities in an outpatient healthcare setting. The associate helps keep patient visits and clinic operations running smoothly by welcoming patients, managing records and appointments, handling payments and inquiries, and coordinating with medical staff. The role also supports cross-training and coverage for other clinics as needed.

What you'll do

• Welcome patients
• prepare charts, register new patients, update records, and verify insurance authorization
• schedule and confirm appointments
• answer and direct phone calls
• collect and reconcile patient payments and prepare payment documents
• maintain the front desk
• coordinate patient flow with medical staff
• protect confidential patient information
• assist with administrative tasks and reports
• participate in cross-training
• provide coverage for other clinics as needed.

What we're looking for

Skills & competencies

front office associate

mcallen tx

stridecare

patient registration

appointment scheduling

insurance authorization

athena ehr

medical reception

patient payments

clinic administration

patient records

outpatient care

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma and at least two years of front office associate or receptionist experience in a physician's office or hospital; Athena EHR or similar experience is specified.

About the employer

StrideCare is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.