Customer Relations Representative

Job overview

The Customer Relations Representative role is onsite in Edmonds, WA, and pays $25–$35 per hour. Compensation also includes commission or bonuses. The role supports Charles Cohen’s State Farm insurance agency and its customer relationships. This position helps the agency deliver responsive client service and support business growth by addressing insurance inquiries, coordinating with team members, and identifying customer needs. The representative builds relationships, explains insurance options, and follows up with customers.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use needs-based reviews to educate customers about insurance options
• communicate with customers and agency team members.

What we're looking for

Skills & competencies

customer relations

insurance

customer service

edmonds wa

charles cohen state farm

part-time

hourly pay

commission

client relationships

policy support

claims inquiries

billing support

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, flexible schedule, paid time off, health benefits, commission/bonus, and advancement opportunities.

Why this role

Hourly pay plus commission or bonus; paid time off; health benefits; 401(k) matching; flexible schedule; advancement opportunities.

About the employer

Charles Cohen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.