Shift Leader

Job overview

The Shift Leader role is onsite in Muscatine, IA. Compensation is not specified; the posting mentions competitive hourly pay and tips. Jersey Mike’s in Muscatine is hiring a leader to support restaurant operations, customer service, and team development. The Shift Leader helps the management team run shifts, maintain food quality and safety, and deliver a positive guest experience. The role also supports team training, scheduling, and daily service operations.

What you'll do

• Assist with daily restaurant operations and team leadership
• greet guests and provide customer service
• take and process orders using a POS system
• prepare subs
• operate kitchen equipment
• maintain cleanliness and food safety
• support team training
• help manage schedules and shift operations
• address customer concerns.

What we're looking for

Skills & competencies

shift leader

restaurant operations

quick-service restaurant

customer service

team leadership

food preparation

food safety

muscatine ia

jersey mike’s

full-time

tips mentioned

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid holidays, paid training, employee discounts, flexible scheduling, free food, and opportunities to grow into management.

Why this role

Leadership development, customer service, and quick-service restaurant experience are required. Flexible availability includes days, nights, weekends, and holidays.

About the employer

Jersey Mike's - IA is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.